SUMMARY OF OBLIGATIONS
Effective Date: 03/06/2013
CanadaPharmacy.com is operated and monitored by Orbital Marketing, which handles all personal information in accordance with the terms set out in the Personal Information Protection and Electronic Documents Act of Canada and The Personal Information Protection Act of British Columbia.
The principles governing the manner in which CanadaPharmacy.com collects, uses, stores and discloses your personal information are as follows:
CanadaPharmacy.com is responsible for all personal
information under its control. CanadaPharmacy.com has appointed a Privacy Officer to oversee its
compliance with its privacy obligations and to answer questions or concerns with respect to CanadaPharmacy.com's privacy practices.
All CanadaPharmacy.com staff have been trained with respect to our privacy obligations.
2. Identifying Purposes.
We collect the following personal information from you:
- Contact Information such as name, email address, mailing address, phone number
- Billing Information such as credit card number
- Unique Identifiers such as user name, password
CanadaPharmacy.com collects, uses and discloses your personal information
solely for the following purposes, namely:
to administer your request for health care services or products and to
provide such products or services;
to communicate with you concerning the health care services or products
that you have requested;
to communicate your personal information to associated health care
professionals, including your Canadian physician, pharmacists and other
health care professionals, in order to facilitate your request for health care
services or products as more specifically set out in your Customer
to process your payment;
CanadaPharmacy.com must provide your personal information for
registration under the PharmaNet program, namely the computerized
pharmacy network and database established by the Province of British
to follow-up with you and provide you with information from time to time
concerning CanadaPharmacy.com's products and services.
Please note that CanadaPharmacy.com will on occasion contract with certain third party suppliers or service providers, including licensed pharmacies in other
countries for prescription fulfillment services as well as other specialized services. CanadaPharmacy.com may release your personal information to such third party
contractors solely in order to fulfill your request for services or products. CanadaPharmacy.com will use contractual means to bind such third party contractors to
its privacy obligations.
If, for any reason, your personal information is required for a purpose not listed above, we will contact you to obtain your consent prior to using your personal
information for such additional purposes.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at email@example.com
CanadaPharmacy.com requires your consent for the collection, use and disclosure of your personal information, except where permitted or required by law.
4. Limiting Collection.
CanadaPharmacy.com will only collect that information that it actually requires in order to provide the services or products requested, and all information
will be collected by fair and lawful means.
You may always choose whether to provide us with your personal information, however your decision to withhold certain personal information may limit the nature of the services or
products that we are able to provide.
5. Limiting Use, Disclosure and Retention.
CanadaPharmacy.com will not use or disclose your personal information for purposes other than for which it was collected, except with your consent or where required or permitted by law.
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
CanadaPharmacy.com will store your personal information for a period of three (3) years following your last request for health care services or products. Following this period,
CanadaPharmacy.com shall destroy your personal information in a manner that safeguards your privacy.
Information Obtained from Third Parties
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
CanadaPharmacy.com shall confirm with you that your personal information is accurate and up-to-date for the purpose for which it will be used. CanadaPharmacy.com encourages you to amend inaccuracies and make corrections to your personal information as often as is necessary to ensure that it is accurate. Where appropriate, we will provide notice to third parties who have received your personal information in order to ensure that the information provided is accurate.
Updating/Accessing/Amending/Correcting Personally Identifiable Information
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by making the change on our member information page or by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone at 1-800-891-0844.
CanadaPharmacy.com shall use appropriate safeguards to protect your personal information. Such safeguards shall include physical measures, such as locking filing cabinets; organizational safeguards whereby only those employees who need access to your personal information in order to carry out his or her employment duties shall be granted access; and technological safeguards including, at a minimum, firewalls and passwords.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
CanadaPharmacy.com shall make its privacy practices and policies available to individuals upon request.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
9. Individual Access.
CanadaPharmacy.com shall advise individuals, upon request, of the details concerning the existence, use and disclosure of his or her personal information, where required or permitted by law,
and the individual shall be provided with access to his or her personal information. All requests for access to information shall be made in writing and shall provide sufficient detail to permit the Privacy
Officer to determine the information being requested. The Privacy Officer shall review all such requests and respond within a period of thirty days, unless otherwise permitted by law.
In addition, an individual shall be able to challenge the accuracy and completeness of his or her personal information and to have it amended as soon as reasonably possible where appropriate.
CanadaPharmacy.com shall provide the corrected personal information to each organization to which the personal information was disclosed during the year before the date the correction was made.
The records of CanadaPharmacy.com shall reflect that such a correction was made.
10. Challenging Compliance.
An individual may challenge CanadaPharmacy.com's compliance with these privacy principles. Our Privacy Officer would be happy to discuss any questions or concerns that you may have.
All complaints shall be investigated and CanadaPharmacy.com shall respond within a reasonable period.
Changes in this Privacy Statement
11. Third-Party Advertising.
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here
Cookies and Other Tracking Technologies
We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.
Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
Analytics / Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do link IP addresses automatically-collected data to personal information. IP addresses are tied to personal information to increase the security of the customer, ensuring there is no unauthorized access to a customer’s account.
Data Retention: We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ
Social Media Features and Widgets
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. CanadaPharmacy.com does not store this information; the email address is used only for the sole purpose of sending this one-time email.
12. Collecting Data.
Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your registration or order by clicking the submit button. Such contact details and data may be used to contact you to inquire why you did not complete your registration or transaction.