Customer Care Policy
We ensure our customers are protected and receive exceptional service. Here are a few ways we guarantee the best possible customer care:
LOWEST PRICE GUARANTEE
We guarantee the lowest price on all of our prescription products. If you find your medications for less at any other CIPA certified mail order pharmacy, inform us of the price and we will match it. Offer is subject to the following terms and conditions:
- Guaranteed lowest price is only valid at the time of sale.
- We will only match the current advertised price.
- Products must be identical and in stock at the time of placing an order with a licensed mail order pharmacy. They must be a member of CIPA (Canadian International Pharmacy Association).
- Products must be authentic in brand and size (same manufacturer, same country of manufacture, same pack size, same strength and same quantity).
- Products must be new. We cannot match the price of any used, short expiry or expired product.
- Price match can only be issued over the phone with our customer service team. Please note at this time we cannot offer price matching for the products Ozempic or Saxenda.
Canada Pharmacy provides thousands of prescription medications on both brand name and generic labels. We also have an incredible selection of over-the-counter medications including pet medications.
TOP CUSTOMER SERVICE
Whether you are looking to place an order or ask a question, feel free to Contact us.
SAFETY AND QUALITY
Every prescription order filled by our Canadian Pharmacy is checked and verified by a licensed pharmacist.
FRONT OF THE LINE
In a rush? For a small fee we can move your entire order to the front of the line ensuring that your order will be one of the very first to ship out from our facility.